Privacy Policy

Your privacy is important to us. This Privacy Policy outlines how Lake Tahoe Electrical Services ("we," "us," or "our") collects, uses, and protects your personal information when you interact with us and use our website.

1. Information We Collect

We may collect the following personal information when you visit our website, use our services, or communicate with us:

• Name
• Email address
• Phone number
• Home or business address
• Your IP address and any other data provided by your web browser
• Any other details you provide to us for direct communication or service purposes

2. How We Use Your Information

The personal information we collect is used for the following purposes:

• To communicate with you directly regarding your service requests or inquiries
• To provide electrical services and send related updates or information
• To fulfill legal and contractual obligations
• To improve our services and the customer experience

3. Data we may store on your device

The following methods may be employed to improve accessibility or performance of our website or services:

• Storing necessary cookies on your local device
• Caching of any page, feature or component of our website on your local device

4. Payment Card Information

On occasion, we may collect payment card information to process specific payments for services provided. This information is collected and processed by third-party merchant service providers or their affiliates. At no time does Lake Tahoe Electrical Services store payment card information on systems that we own or operate.

We rely on our third-party service providers to adhere to the Payment Card Industry Data Security Standard (PCI DSS) to protect your payment information. However, we accept no liability for the handling or misuse of your data by these third parties.

5. Information Sharing and Disclosure

We do not sell, rent, or distribute your personal information to third parties, except as required to fulfill the services you request or where we are legally obligated to do so. We may share your information with:

• Third-party service providers that assist us in delivering our services (e.g., merchant service providers, scheduling software, etc.)
• Legal authorities, if required by law

6. Reviews on Public Forums

If you leave a review on any public forum, website, or social media platform, those third-party websites may collect and store information about you. Lake Tahoe Electrical Services has no control over, and assumes no responsibility for, the privacy practices or content of those third-party sites.

7. Data Security

We take reasonable steps to protect the personal information we collect from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

8. Your Rights

You have the right to access, correct, or request the deletion of your personal information. To exercise any of these rights, please contact us using the information provided below.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the date of the last revision will be indicated at the bottom of the page.

Last updated: 10/27/2024